Sales: Sales Workflows: Service Invoicing Policies: Ordered Quantities

Purpose

The purpose of this document is to serve as a walkthrough for the Ordered Quantity Policy. This is a Service Invoicing Policy and it is intended to be used when you're being paid a flat-rate fee on a service, such as a Notary Public. Service Invoicing Policies determine how and when a service-type product is invoiced.

Process

Product Configuration

To get started, navigate to the Inventory application.


Once there, go to Products > Products and either select an existing product to modify or create a new product using the Product Creation Workflow document as a guideline, and be sure to configure your product with the following settings:

Under the GENERAL INFORMATION tab:

  • Product Type: Set to Service.

  • Invoicing Policy: Set this to Prepaid/Fixed Price.

  • Unit of Measure: This is the default Unit of Measure used for all stock operations. You can leave this as a general “unit” measure or use “hours,” “days,” or another time-based measure. As we are offering Notary Service, which is a flat-rate fee, we will select the "Units" unit.

  • Purchase Unit of Measure: This field represents the Unit of Measure used for Purchase Orders. The unit here will automatically default to the unit selected in the Unit of Measure field. However, you can manually change this. 

  • Sales Price: This is the cost-per-unit of the service. 

If you've made changes, click SAVE.


Good to Know!

Service Tracking

To track work on a service product, you can set up Service Tracking. See our Service Tracking for a Product document for workflow examples.

Quotation / Sale Order

To see how this works in a Sales Order, navigate to the Sales application.


Once there, click orders > orders, then click create.

In the Sales Order form, select a Customer from the drop-down menu.

Under the ORDER LINES tab, click ADD A PRODUCT and add the service product configured with this Service Invoicing Policy. Our example shows the Notary Service product charged at $100.00 per unit (Note: Our prices show a slightly lower price of $92.99 as this customer is using the VIP Pricelist). 

When you're ready, click SAVE and then CONFIRM. 

You'll now see the order line quantity is blue, indicating it can now be invoiced. This is because we're invoicing on Ordered Quantities, per the Invoicing Policy.

When ready, click CREATE INVOICE.


On the next modal window you should see Regular Invoice pre-selected. Click CREATE AND VIEW INVOICE on the modal window that displays.


You're now ready to Confirm the draft invoice, accept payment, and deliver the service.